Hard financial times

Posted in Uncategorized with tags , , , , , , on October 5, 2009 by kregg

Seems these days everywhere you turn people are talking about the hard times, the lack of jobs and the rush to move to better job markets. I am sure with all the people that are working in the tech industry with just a degree and mid level skills there is some problem to discuss. With provable experience, however, there should be no end of work for the computer tech. With hard times falling on businesses there is less and less new installation and more need to support legacy systems. Those of us that have been in the industry for more than just a few years are seeing service and support jobs open up all over. People are trying to keep all their old systems running longer and for the experienced tech that is gold.

I have started leaving my phone off when I need an actual day off. With the backlog of work that happens rarely. It seems that these times are separating those with real skills from those with just a piece of paper saying they had a class. I am not knocking a degree. As a matter of fact I think that the right degree is a shining example of your motivation and skill. That is why I am an alumni of Western Governer’s University where real certifiable skills are the benchmark for your grade.

The new social hacking

Posted in mac, macintosh, tech, technology with tags , , , on December 29, 2008 by kregg

Hello everyone I am back. with projects at work and college I have had no time to write here.
Today’s subject is hacking. Back in my early days of computer work in the early 80s hacking meant something different than is does now. It wasn’t about purring together a script based on someone else’s work and creating a batch file that executes a virus. Part of hacking in that day was social engineering. An example might be the following:
“Hello this is Phil Daniels in programming. Is this Debbie?”
“Yes this is Debbie.”
“Good, I was hoping to catch you. We are rolling out an upgrade on the server and noticed we had some missing passwords. We have to continue since we have started which means in about twenty minutes you will no longer have access to the database if we don’t get your password. Can you verify that for us right now?”
“Oh, well I need to make sure it is alright let me run this past my supervisor and call you back.”
“That’s fine Debbie but if you don’t get in on the upgrade we can’t add or change new passwords for the 72 hour test period so we need this now or you will not have access for that amount of time.”
Oh, ok, well the password is ‘sparkles’”
“Thanks Debbie we will get you added. And I will report to the supervisor how security conscious you were. Have a good day.”
The caller just talked Debbie out of her password.

This year I have experienced this same thing happening in a new form. At the hotel group I work for one of the office workers responded to a popup that looked very official. It looked like a cross between a Microsoft security popup and the AVR resident shield. It was, in fact, a phishing add for antivirus 2009. This malicious program uses a digital version of social engineering to fool people into installing it and then paying for the privilege. I didn’t realize at that point how easy people fell for that trick. I work with computers every day and if something doesn’t look right I stop and investigate.

I wrote a three page description of how this virus got in and included screen shots so everyone would avoid the problem. The next person who got the virus did so less than a week later with the warning letter still on the bulletin board beside her desk. A third person fell or the trick in another two weeks. This was just proof to me how little people paid attention to their surroundings. I think that in this modern age all office workers should at least study the A+ material. In the past office work meant thay could type and run a copier. In this day and age they must have database, spreadsheet and word processor experience. It surprises me how often I am called to build a spreadsheet for a sales or accounting app when it should be part of the education of the modern office worker.

In short a better education in modern tools and the focus to pay attention to your surroundings is a must. It is a shame that it is often overlooked.

Nice Mac feature

Posted in apple, linux, mac, macintosh, tech, technology, virtual machine on December 10, 2007 by kregg

I haven’t been much of a mac person since OS 7. I check in regularly to see if they have anything going worth switching for but so far I stay with Windows and Linux. Parallels has just put out something for Leopard that does get my attention. They have a product called Desktop Premium Edition that lets you use Windows and Linux side by side on an intel based mac. I have always been a big fan of things like the windows virtual machine for testing so I don’t have to buy as many computers to do the same job. This is a great step forward for mac in the same field. If you have a mac you should try this.

Desktop Premium Edition includes the Kaspersky Internet Security Suite for malware and virus protection, Acronis’ True Image Home for disk backups, and the Acronis Disk Director disk management tool. The bundle is priced at $99.99.

New switch and SQL reports

Posted in tech, technology on December 9, 2007 by kregg

Well another day another dollar. (Yes I got a raise). We are ready for the training seminar in sales tomorrow but the ice storm cancelled the trainer’s flight. I am taking the time to upgrade the office building’s main switch. When we put offices into this building there was plenty of bandwidth. These days we have grown eight fold and things are getting tight. Of course there have been users from the very beginning that have said “This thing is too slow.” and just sat there clicking on link after link when they didn’t get an absolute immediate response. Those people will still do that no matter how fast I make the network but that is life. 

We got the estimate back from the company that built and sold our PMS software for the hotels. For one custom built report from our databases they are going to charge 350-400 dollars per hotel.  After explaining to them that since wo owned the database we really did want to know the SQL password so we could query our own info they relented. They tried to talk us out of it so that we wouldn’t “break the database by accident”. A great play in my opinion to keep selling reports. If I could get 400.00 for half an hour work I would take it.

Vista piracy

Posted in tech on December 5, 2007 by kregg

I just read that Microsoft announced Vista was hacked half as much as XP. This piracy rate is based on WGA data and other unspecified internal data.

I have to recount my experiences so far with Vista. I assumed that it would be kind of like XP was and not really ready for the first year or so. I didn’t know how unready it really was. My first install was on a machine that was totally compatible in hardware by Microsoft’s list and no software issues as it was a fresh install. As it turned out the “compatible ” sound card  didn’t work so I purchased a new one and then things worked well. At least until I tried to use the computer. I gave it a run with regular consumer use for there days and had 4 hard crashes. Using the knowledge base I worked through them and then started to try all the different software tools I use as a tech. only three of the first ten would run under vista. I tried an install of the management software I use at work. That failed utterly. I checked with the software company that built the property management suite for that hotel chain and they said they would be making a version that would run with Vista in a few months. Our catering software company said they would not be building a compatible version till there was a server option that worked with Vista.

I know I will have to support Vista with my business clients soon so I tried an install on my laptop for portable use. I ran the online tool to find out what was compatible with my machine. It found two pieces of software that had to be un-installed and a few (5) programs that might not work but would not keep the OS from installing and working. I fixed those issues and proceeded with the upgrade. After HOURS of installing it finally came to the first startup of Vista and I promptly got the blue screen of death. I retried four times before giving up. I rolled back to my rock solid XP.

After this I can only respond to the Microsoft news with this. If you were going to steal a produce and you had the choice of one that worked or one that was crap what would you chose? I know Vista is the future and eventually they will fix it and make it a good OS but it isn’t there yet. It is a little soon to call stats on an unfinished project. I think that when it is a better project there will be more incentive for those who pirate to get this product. For now those that want it that bad probably don’t know any better.

A Great Article

Posted in tech with tags , , , , , on December 3, 2007 by kregg

I was just sent a link to this article.

  http://www.pcworld.com/article/id,140150/article.html 

I had to take a breeak from the “who-is-sitting-where-and-where-do-we-put-the-tables-and-the-router-for-this” meeting to read it. I totally agree with the article and fondly remember the days of fast computer boots with no registry to futz around with. Programs ran without being installed and you could take them with you. Even with tape drives and less than 640k of ram life was good. That is why I truely love Linux for most of the things I do in the modern world.

Alright…back to the sales meeting.

Getting ready for the big training session

Posted in Uncategorized on December 3, 2007 by kregg

I thought this would be a good start to the blog. Here you might just get a flavor of what my day is like now. I have been for the last five years working as the System Administrator for a hotel group in Arkansas. I know I could make three times more money living anywhere else but I don’t want to give up the beautiful quiet life here in the Ozark Mountains and the cost of living is pretty good. Anyway, back to the day I am having. We have a training seminar coming up the 10th-12th of December on a piece of software we use here at the hotels. After doing this job longer than our newest sales rep has been alive I am drawing diagrams today of how many tables we can get in each office to see where we will set up.  A long time ago I though this sort of job would involve large technical conundrums and spending my day with a soldering gun and motherboard. (Yes I am from the Unix/Linux world and an era when a hacker was someone who took stuff apart to see how it worked instead of a malicious vandal.) Along with all this I think yesterday’s “emergency” calls let you know a lot about my day. At the restaurant in one of our hotels they use a POS with a touch screen. My emergency call was from the manager telling me that he just found out that for “several days” the touch screen had not been working and the computer in the wait station just had a blank screen. It was a busy Sunday brunch so I rushed to the site and promptly plugged the touch screen back in and turned the computer on in the wait station. Yes that was all that was wrong. They had moved the POS computer to plug in a lamp and pulled out the usb connection for the screen and the waitress’ hadn’t realized that a computer works much better if you turn it on first. Well enough rand for today I have to go measure for tables.